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时间: 2019年12月14日 10:54

� � HELEN WALTON: So when we sit down at our Saturday morning meetings to talk about our business, we like to spendtime focusing on a single store, and how that store is doing against a single competitor in that particularmarket. We talk about what that store is doing right, and we look at what it's doing wrong. � It was this kind of strong customer demand in the small towns that made it possible for Wal-Mart to getstarted in the first place, that enabled our stores to thrive immediately, and that eventually made itpossible to spread the idea pretty much all over the country. For many years, we lived entirely off theprinciple that customers in the country and in small towns are, just like their relatives who left the farmand moved to the city: they want a good deal as much as anybody. When we arrived in these little townsoffering low prices every day, satisfaction guaranteed, and hours that were realistic for the way peoplewanted to shop, we passed right by that old variety store competition, with its 45 percent markups,limited selection, and limited hours. 99久久免费热在线精品,久久爱,偷拍久久国产视频,久久成人视频 Meanwhile, the house was dividing up against itself. A lot of the newer, younger guys were lining up onRon's side, and the older bunch who ran the stores were backing Ferold. When I began to sense howdeep this split really was, I got real agitated about it, and then I became even more involved insecond-guessing everybody. Our 640 Wal-Marts were earning almost $200 million a year on sales of more than $4.5 billion, we werestill growing like wildfire, and we were underway with Sam's. But I felt like we had to make a change. SoI called in Jack Shewmaker, by now our president and chief operating officer, and asked him if he wouldmind swapping jobs with David Glass, our chief financial officer. Not your everyday request from thechairman in most companies, I guess. I valued the talents of both of these guys enormously, but I had myown reasons for wanting to see how the switch might work out. Jack is so smart and aggressive and sureof himself that sometimes he could be a little rough on folks, and I wanted to see how somebody withDavid's smoother manner would handle the job. � � �